Main Content

“2020health is an important and thoughtful contributor to the health debate”

Dr Sarah Wollaston MP, Chairman, Health Select Committee

 
 

LBC Radio Complaints about NHS care at the highest ever

Image Complaints about NHS care at the highest ever

Gail Beer, Director of Operations at 2020health talked to Nick Ferrari about unacceptable food in the NHS and the rise in general complaints. Complaints about NHS care in England now stand at the highest ever, at 480 each day. This covers all parts of NHS care, with ambulance crews seeing the highest increase. Gail discussed her experiences on the wards and how food and fluid intake were obviously critical to a patients well being and recuperation and how the complaints system in general needs to improve.